“Having an office based at The Quadrant has provided us with an ideal location to recruit candidates from all parts of Coventry.  It is an ideal office space and having the benefit of two offices we can accommodate our candidates without causing too much disruption for both ourselves and other clients within the building.  A special note has to be made to all the staff at The Quadrant.  I have never known such a happy, positive team who are always willing to help at any time of the day, and it is always nice to come in, in the morning to a beaming smile and to leave at the end of the day with a beaming smile.  We have been made extremely welcome by everyone at The Quadrant and look forward to spending more time there.” Flex Recruitment - Kiri Payne

"I would recommend The Quadrant to anyone who needs a meeting room or working space in the Coventry area. The staff couldn’t be more professional, friendly & helpful. The environment is ideally suited to effective meetings & working, in terms of tools provided, good internet access and regular refreshments. Our latest two day project review meeting was very effective for our business and I put some of this down to the quality of the environment in which it was held."

Gareth Howe - Intouch CRM

"We recently held our management team planning meeting at The Quadrant Business Centre under their Rooms for a Cause scheme. We are a charity and so the room was free to us. We booked the boardroom, which is a lovely space. The staff were very welcoming and helpful and looked after us brilliantly. Tea, coffee and very nice biscuits. We achieved a lot because we were away from our office in a calm and very pleasant space. I would not hesitate to recommend QBC and we are very grateful for their support of our work - Coventry Law Centre"

Coventry Law Centre - Sue Bent

“Dear Marie et al at QBC,
 Since our arrival here in March 2011, we have felt nothing but welcome and quickly feel we became part of the larger Business Family here at the Quadrant Business Centre. Everyone always has time for each other, despite their obvious busy and demanding schedules.
 Visitors have always stated how warm the welcome is and what a “good feeling” the Quadrant portrays. It’s been a splendid decision to move here, we are in the centre of things concerning the City and have everything we could possibly need. Hopefully as the business continues to grow, we know we would be able to move easily into larger offices as the needs of the business demand”.
Thanks very much for making it so.

TG Resourcing - Toby Goddard

The only place to meet in Coventry!

“I hold regular confidential meetings and training sessions with prospects and clients around the UK, usually using Business Centres. The Quadrant Business Centre's meeting team are exceptional. Leonna, Sam and Maria are a 'wicked' force in giving you exactly what you need when you need it.

Every meeting I hold at the Quadrant Business Cantre always turns into a success. Without doubt or reservation I can recommend the Quadrant Business Centre as the best place to do business in Coventry. You simply can't do better."

Martin Lloyd

“Just a quick note to say thank you for your hospitality on Friday.  Managers were extremely impressed with the quality and professionalism of the service received and should we need a venue in the Coventry area in the future we would most definitely use The Quadrant Business Centre again”.

Mental Health Matters - Helen Wilson

"Dawn has provided my business with the highest level of service and support from day one; activating services and setting up my office immediately (because it was needed) with telephone lines and all services. Her advice and energy is always invaluable and insightful; with knowledge of local business in the area which has been advantageous and appreciated establishing my new business in Coventry and CV1.

Dawn is responsible for the great atmosphere at the Quadrant Business Centre; all staff are friendly, thoughtful, highly efficient and professional. Rarely is such a level of integrity and professionalism delivered with the absolute consistency I experience here. I feel very privileged to have a presence here.
I appreciate everything Dawn and the team do for me on a regular basis, with regard to office space and general well-being at the Quadrant Business Centre.

With Dawn, you are reassured that any service your business may require, can be delivered and available in no time”.

TrueServe Ltd - Gary French

“Many thanks for all your help with collecting bottle tops over the last few months.
You will be pleased to know that the target has been reached and the lady now has her brand new wheelchair. I will let you know if they take up the challenge again for anyone else as that is now 2 wheelchairs that have been provided”.
Many thanks again,
Jo x

Jo Chapman

“Good morning Dawn,  Thank you for the Waitrose news.   How many MDs' would go to the bother of  thinking about their clients when   shopping? Once again as a business owner, you've gone the extra step of delivering an exceptional service.  Thank you again”. 
Martin

Martin Lloyd

“I just wanted to say a personal thank you to you and everybody at The Quadrant Business Centre for making my two days there comfortable and enjoyable. You were all very professional and extremely helpful, and we hope to use your offices again in the future”.  

Tekiniti - Sarah Parker

Has being here saved you money versus the more conventional office space?
Yes very much and I’m not tied into a lengthy lease that would have taken a large part of my start up budget.
 Have we saved you time or resources?
This is not easy to ascertain at the moment due to current set backs to my business, I spent a long time ensuring that The Quadrant was the best place for my business. It has saved resources in the fact that my company have gained so much from joining The Quadrant that I have not had to set up for myself.
 Do we add value to your business?
Simply yes, The Quadrant in my personal opinion is head and shoulders above its competitors in the whole package that you offer, I am very impressed with everything so far excellent added value.
 Have any of your clients and visitors commented on your office location?
I have had some very good feedback from friends and clients about my location, I have had no visitors on site as of yet but hope that this will soon change.
 Do our meeting rooms and other business services add value to you?
The meeting rooms will do once I have the chance to use them; in fact they are very good compared to others that I viewed.
 Do the business centre team compliment or enhance your business?
The team, well what can be said that hasn't been so far. The team are a credit to Dawn that has always carried through the ethos that Dawn leads by. I do hope that when I am in the position to build my own team that they will emulate Dawn’s team, just an excellent service.

"The Quadrant is a very warm and welcoming place that offers an elite service that has added value to my business and greatly aided my start up. I am proud to use The Quadrant as the base for my business and I will continue to do so. I have gladly recommend Dawn and her wonderful team to people in need of office support”.

Envirovice - Mark Townsend

“The services provided by Dawn and her team at the Quadrant Business Centre are unbeatable.  The team has always proved to be reliable, helpful, friendly and professional.  They listen to the needs of our business and provide personalised extra support.  Thank you very much”.

Aatom Limited - Archana Makroo

“I would like to thank all at the Quadrant for the help given to date.  Over a year ago I was looking for an office and I came across the Quadrant, made an appointment and saw the office and immediately decided to sign up.  From my seeing the office to moving in it took 2 days only.  It has been great staying here and all the staff are helpful and cheerful.  I hope I can continue to stay as long as I can”.

Supla Limited - Mats Patel

“The person that answers the phone on behalf of the Company is key to the style of Company you want to project,  they must be professional, friendly, helpful and above all the call must be answered in a short amount of time.
As most of the time we are not in the office, the reception staff must take messages on our behalf, and then pass them on a efficient manner.
We have always found that The Quadrant Business Centre have carried out these tasks to a high standard.
In the nine years we have used The Quadrant Business Centre we have never found fault with the service they have provided.
I would be happy to recommend them, in the knowledge that they will not let you down”.

Warwick Network - Mary D’Albert

“Having an office based at the Quadrant has provided us with an ideal location to recruit candidates from all parts of Coventry. It is an ideal office space and having the benefit of two offices we can accommodate our candidates without causing to much disruption for both ourselves and other clients within the building.
A special note has to be made to all the staff at the Quadrant. I have never known such a happy, positive team who are always willing to help at any time of the day, and it is always nice to come in, in the morning to a beaming smile and to leave at the end of the day with a beaming smile.
We have been made extremely welcome by everyone at the Quadrant and looking forward to spending more time there.”

Flex Recruitment - Kiri Payne

“I just want to say thank you for your support, both with my office space and general well-being at the Business Centre.

I feel very privileged to have space here; the staff are always friendly and thoughtful and Dawns advice and energy is always invaluable and insightful; sharing knowledge of local business in the area which has been advantageous and appreciated establishing my new business here in Coventry and CV1.
Thank you again for your continued support, from day one you've been really great; activating services and setting the office up immediately / within a day etc because it was needed, and I appreciate everything you and the team do for me on a regular basis.

I also would like to note appreciation for the small touches present in all shared office space, for example, the regularly updated notices; contemporary often humorous, which can be a pleasant distraction in the environment. It makes a very good impression for visiting clients and makes for a great place to work. Dawn and team take away the stress of the day-to-day running of an office and as a client; I have the added comfort and reassurance they are there with any service I may need, from front-desk services, to within the office itself with furniture, stationary and customer parking.

Final note - the monthly special offers are great, and frequently change, ensuring each business can get take full advantage of the range of services the Business Centre has to offer, including the excellent provision of meeting rooms, which my clients frequently comment on and compliment! The service here is excellent”.

GPF Design Limited - Gary French

“The decision to locate our head office in Coventry was attributed to its central location accessing motorway and rail networks that facilitate efficient transportation links to and from our Commercial Cleaning customers throughout the UK.  The Quadrant Business Centre (TQBC) is situated in the preeminent business quarter of the city and having viewed conventional office space – TQBC quickly became the obvious choice for us.
Our business is responsive and driven by the needs of our customers, so it was essential to establish a central office which is accessible to receive and coordinate all aspects of our customer management processes.  As client security and confidentiality are of paramount importance to us, we were never comfortable with the idea of using outsourced reception and administration services.  The Team at The Quadrant Business Centre impressed upon us their ability to tailor a bespoke in-house personal service which is not only exceedingly professional but also warm and highly congenial.  In hindsight, by utilising TQBC’s reception and administrative services in conjunction with our private office space we literally save around 70% of our original Head Office annual budget.
Our customers demand consistency and stability and the infrastructure within The Quadrant Business Centre affords to us medium and long term continuity planning within one location.  As the demand on our Head Office function continues to grow we are confident that our needs can be met by the Team at TQBC and we look forward to a long and profitable relationship”. 

The Cherry Tree Group - Graham Thomas

“I thought I would drop you a quick note to thank you for all your help over the last year or so.  The service we have received, particularly in this difficult economic climate has been superb.  The little things such as telephone calls to me when a parcel has arrived, and the trouble you go to to find a parking space for a visitor really means a lot.  The reception is always a happy place to go and the Board Room and meeting facilities really are second to none and very realistically priced, especially if you compare to hotels etc.. which we have previously used.
Congratulations to all of you and many thanks.  We look forward to the next twelve months”!

Quinton Securities - Tom Commander

“My business began a little over a year ago and whilst trying to find my feet in the atmosphere of a hectic industry, I was given the number of Dawn Grinham who kindly offered Foster Lewis and Co a guided tour of her available offices. With an all inclusive, low overhead requirement,   it is more than beneficial in these difficult economic times for business old and new.
 After meeting Dawn and visiting her premises we made the decision that the Quadrant was going to be the ideal home for our business. It has credibility, an appearance of affluence and professionalism and above all it is recognized as one of the institutions of business within the whole of Coventry and beyond.
 The staff, who offer a friendly, approachable and refreshing greeting to you everyday make it easier to get through the stresses of day to day working life. Nothing is too much for them and they are always responsive to our needs.
 I would like to say to anybody who wishes to set up or move their business to a premises within Coventry, they would not find a more hospitable and professional environment then The business centre”. 

Foster Lewis & Co - Glenn Foster

“The Quadrant Business Centre are reactive to the changing needs of a growing business, they deliver service with a smile and have never failed to satisfy our expectations”.

CBJL Limited - Calum Brannan

“Dawn, just wanted to say thank you for your support, both for my office space and general well-being at the Business Centre. I feel very privileged to have space here; your advice and energy is always gratefully received - helpful and insightful. Plus the knowledge of local business  the area is invaluable too!  Thanks again for your continued support .. from the first day you've been really great; activating the services and setting the office up immediately / within a day etc, and I appreciate everything you and the team do for me on a regular basis!”

GPF Design Limited - Gary French

“The Quadrant Business Centre was the perfect location that afforded The Best Connection to establish its operation in Coventry.  The service and support that Dawn’s team gave to us was nothing short of excellent.  Dawn’s professionalism and ability to assist with our demands was always flexible and helpful, always willing to go the extra mile.
If you want a service that compliments your high standards you’ve come to the right place”.

The Best Connection - Dave Schilling

The business centre staff are always ready to lend a hand and seem to know when we are under a lot of pressure and could do with the extra support. They anticipate our busy times and offer to help out even before we know we need it!
In the run up to our Annual Conferences we get a lot of calls and the QBC reception staff are always quick to
step in and take messages in a relaxed and friendly manner - our delegates wouldn't know just how panicked
we are at the other end!

National Care Forum - Rose Goodman

I am an Independent Hearing Aid Audiologist and have run my business from The Quadrant Business
Centre for 6 years now. Throughout that time the service provided for me has been of a consistently high
standard. Even during this year of global recession and credit crunch the service has continued to be excellent
and efficient.
My clients are generally the more mature and are hard of hearing with maybe other challenges, and therefore
need greeting in a compassionate and understanding way. Every member of the Centre team is fully in tune with
the demands of my clients and therefore my business, and consistently provide an exceptional standard. The
welcoming, professional and warm culture within the centre is very evident to my clients.
The Quadrant Business Centre holds different courses which we can book on to. For example I did a First Aid
course earlier this year. As well as courses the centre holds networking events which creates not only a good
relationship with the centre team but also the other centre clients as well. This in turn creates a very happy ambience within the centre which is often commented on by my clients.
I know The Business Centre has an ongoing reputation of providing excellent client and visitor experiences to
the business community of Coventry and Warwickshire and I can endorse this with having been here for over 6
years now.

Joanna Chapman
“I am writing to thank you and your team for all of the kindness you showed to us when we were based in your building.  Sadly not everyone is enlightened when it comes to working with clients who are recovering from drug and alcohol dependence.  However the feedback from all of our clients and visitors reflected the positive, professional and considerate service they received when visiting No.3 The Quadrant.  Our staff team echoed this positive feedback reporting that they found you and all of the staff at No 3 extremely helpful and willing to “go the extra mile” to support us as a new service trying to establish ourselves in Coventry.  The calm and welcoming environment offered by No 3 The Quadrant helped set an expectation and assurance that coming into a new service would be a positive and safe experience.  As the service manager I would like to thank you for your help and willingness to work with my team and me to ensure a seamless start to service and transition to our new premises”.
TTP Counselling - Stephanie Jones
I have had great difficulty in trying to find just 2 examples of occasions when the staff at The Quadrant Business
Centre has exceeded my expectations with their response to a business issue I have had. They have regularly
excelled themselves above and beyond all that could be expected of them. I have therefore decided that it would be
better if I gave an overall view of the service and the staff here at The Quadrant Business Centre in Coventry.
I cannot really praise Dawn and her staff enough for all the occasions, which are far to numerous to mention, when
they have not only exceeded our expectations but have gone so much further to ensure that all our business
requirements have been met and our clients have been looked after On every occasion we have asked for
assistance the team have made us feel that we are the only clients in the centre, their response to all our needs has
always been impeccable. To try and single out each individual staff member would also be difficult; each has their
own unique way of making us feel very special; Dawn has an excellent staff team, a team which I envy her.
I have worked in a number of serviced offices and business centres in the past and I can honestly and categorically
state with hand on heart that I have never met a team so entirely dedicated to their clients and their client's business
needs. If I was to take the staff and service we have received at The Quadrant as the bench mark, I would find it
extremely difficult to expect anyone to exceed that level.

7Even Solutions - Geoff Walsh
“The reason why Personnel & Care Bank loves being at number 3 so much is because you always go the extra mile and give a little extra personal touch – cards on birthdays, and little treats.  The whole team got so excited when you last left some chocolates on our desks.  All your staff members are very friendly and make us feel relaxed and comfortable.  Thank you for having us”.
Personnel & Care Bank - Elizabeth Gavin
“We are a happy bunch at Sector, I have to say, but the move to the Quadrant has given us a new lease of life quite literally.  From a staff point of view, the comments have been very positive.  The team of people employed at The Quadrant we think are exceptional, and all the little touches really do make a difference to the quality of working life.  We hired a meeting room the other day for a meeting with one of our banks and they commented on how professional it all looked”.
“We are a happy bunch at Sector, I have to say, but the move to the Quadrant has given us a new lease of life quite literally.  From a staff point of view, the comments have been very positive.  The team of people employed at The Quadrant we think are exceptional, and all the little touches really do make a difference to the quality of working life.  We hired a meeting room the other day for a meeting with one of our banks and they commented on how professional it all looked”.
Sector Resources - Mike Maguire
I believe the award should go to the Quadrant Business Centre as the exceptional level of service is second to none.
On many occasions I organise Swiss Seminars which I also attend, so leave the office in the capable hands of the staff at the Quadrant. It is run very smoothly and efficiently and leaves
nothing to worry about on my return to the office.
Also any visitors are greeted in a professional and friendly manner and is reflected on their comments when they leave.
If any problems arise in the office the staff are only too happy to help in any way they can.
I hope they will achieve this award as I feel they deserve it in all fields of their work.
Dixi Polytool – Sue Kew
“Can I also just take this opportunity to say how helpful you, Kirti, and all the team have been so far and that we have all been overwhelmed with the excellent customer service standards that we have experienced so far by everybody here”.  Thank you. 
Sector Resources – Jacqui Maguire
“The service provided by yourself & your staff I seriously could not be happier, I would like to thank you all for your professionalism, courtesy & the warm welcome we have been given since arriving here”. “I am over the moon with everyone’s 'can do' attitude at No 3 & I feel very positive about working out of there”.
Ridgeback Surveillance – Andy Mitchell
“I have had feedback from the new consultants, on the first weekend training for our business and I would like to extend my gratitude to all your personal and team efforts in supporting us.  I too am very impressed with all the facilities and attention to detail and it only goes to cement our decision to locate Business Connects midlands office at the Quadrant.
Business Connect – Jay Miah
“During my 48 years in the Hospitality, Food Manufacturing and Training Industries, customer service skills are of paramount importance.  Dawn, Marie and the Team at the Quadrant Business Centre, Coventry epitomise what is meant by ‘Customer Service’.  As an independent training facilitator I commend them all at The Quadrant for their professionalism, and many a companies key staff could benefit from taking on board the true art of ‘Customer Service’ by mirroring the model of The Quadrant”.
PH Training – Peter Hare
“The standard of service offered by the staff within the Centre is exceptional. Coupled with the excellent facilities makes the Centre an ideal place to host my business”.
Michael Lane
“I have been at the Quadrant Business Centre for two years and have been impressed with the consistent high level of service provided within my time here.  The Centre’s close proximity to the City Centre and to fellow professionals has helped to raise the profile of the firm.  I’d also like to take this opportunity to thank the staff who have always been very supportive, helpful and polite which has been appreciated by our clients too.
Accumen Business Consultancy – Tej Saran
“We have been with you for 7 years and it just gets better and better.  We find the speed at which messages are relayed to us by email or voicemail amazing and the help we receive from the reception team first class.  Should our day to day instruction change as to how we require our calls to be dealt with the flexibility that you provide is invaluable to us as a business.  Our dedicated phone number is always answered in our name speedily… better than the supposedly “good old days” when we employed our own receptionist at a great expense!  You always seem able to find me a car park space at short notice if I have to stay for a few minutes or longer, the prime office address in Coventry is perfect for us and our mail is always in the folder awaiting collection.  We receive a call immediately if a parcel arrives especially helpful as directing parcels to my home is no good as I am never there to sign for them.  Whilst we are not regular users of your meeting rooms on the occasion I have used one it always impresses both myself and my guests … coffee, tea, water, biscuits, pad and a pencil.  All for a nominal fee - - seems to be anyone who works from home and does not have a “virtual office” is mad”!!
Quinton Securities – Tom Commander
“I would just like to say big thanks for all your help since taking a room at the Quadrant Business Centre.
The service has been impeccable with staff always willing to help at a minute’s notice with computer problems, maintenance, offices services and even welcome cups of tea or coffee when needed!!
The friendliness of the staff is always apparent and is regularly commented on by my patients.
My room is kept tidy and clean at all times.
I would thoroughly recommend the team at Quadrant. We have a number of clinics in centres across the UK and Ireland and I can honestly say this one has a little something” special”. My extra thanks go to Kirti, who is always on hand to help out with my IT problems and was excellent during our “set-up” period.  Thanks to you all”

Parish & Bell – Les Bailey

“Brilliant service, friendly staff, good meeting room, good location”.

RICS – Carole Conway

“As a coach I rent meeting rooms at The Quadrant Business Centre on a regular basis to work with clients.  The staff are always friendly, courteous and flexible, and a joy to deal with.  Nothing is too much trouble and even though parking availability at times is a bit of a challenge, this is to be expected from a town centre location.  I continue to use the Quadrant and am more than happy to recommend them to others”.

Business & Personal Growth – Sarah Green

“We have settled in very well thank you; as you know there is always the little things that are the most annoying. For us it has been stationery and other equipment like our fax machine not arriving on time.
This has given us the chance to meet the staff at the Quadrant and I must say everyone has been extremely helpful. As for why we chose The Quadrant well as always it was a matter of cost, location and accessibility for our clients & staff. The Quadrant has a central location in Coventry with good access to the major routes in and out of the city; it is in easy walking distance of our working partners and the train station. All of this added together including the superb cost package that was put together made the choice very easy”.
Many thanks again to you and all the staff at the Quadrant

7Seven Solutions – Geoff Walsh

“I am writing to thank you all for the excellent and professional way you have hosted my time spent at The Quadrant Business Centre.
All staff from the cleaners to the Reception and Conference staff have always been extremely courteous and happy and nothing has ever been too much trouble.
The little things are the ones that always make a big difference and to be addressed by your first name by everyone on arrival and the effort on refreshments with the little chocolate bar added makes the Quadrant Business Centre stand out from the norm.
I have always found a positive atmosphere which also helps when clients arrive and I would have no hesitation in recommending it as a place to meet with clients.
I will certainly be back in the future”.

M2 Financial – Nigel Hillier

“The building is in a prime spot in Coventry providing great links to the town and local travel.  The security of the building and offices is outstanding.  First impressions of Dawn and Anna are exceptional and very welcoming.  The offices are all clean and tidy. The Business Centre itself has a lot of services to offer.
The move into the office should have been very stressful but it wasn’t, pick up the keys, sign a few mandatory forms and that’s you settled in.  I had some great help and advice on the telephone system off Kirti which was very appreciated. I feel the services The Quadrant Business Centre offer are excellent and well worth the money, a sure factor in any start up business”.

A1 Protection – Matthew Corbett

“The Quadrant have offered an excellent service and we would have no hesitation to using your facilities again.  The project we are working on is coming to a close however we do have new projects starting very soon.  If we need to use Coventry as a base then I will have no hesitation than to utilise the Quadrant again”.

M2 Financial – Diane Needham

"For the last year we have been at The Quadrant Business Centre.
In this time I have always found the professionalism of the Centre team to be First Class.
 In today's climate with the inevitable day to day business challenges, I have found the problem solving skills of the team to be creative and carried  with courtesy and a smile.
 When we were initially looking for premises the attitude of the site was equally as important as the premises themselves.  The skills and approach of this extension to our team, it is a refection on our company values.  Keep up the great work."

Glo Professional – Cheryl Owens

“The facilities and arrangements were excellent as always”.

The Institute of Fire Engineers – John Judd

“I am writing to express my appreciation of the service here at the Quadrant Business Centre.
As you may know, as well as having interests in local businesses, I am Chief Executive of Engine Lease Finance Corporation which as the world’s biggest leaser of spare aircraft engines to airlines worldwide is a truly international business.  As such we have offices in many countries and I split my time amongst them, but in between spend time at home near Coventry.  The serviced office facilities provided by the QBC are perfect for giving me a base of operations.
To operate a complex and sophisticated business remotely I need the full range of professional office services starting with a fully furnished private office with fast broadband and telephones with answer phone and switchboard services. 
Having qualified staff on hand to deal with secretarial matters including receiving or sending deliveries, couriers and post whilst not having to employ and manage full time staff on my own payroll is a boon.  The meeting rooms are ideal for most occasions and the beverage service is excellent.  Not least, having a parking space in the centre of the city is a real bonus.
Above all, service is provided with courtesy and a smile; I appreciate the thoughtful little touches that the QBC team add to make it more personal.
The ‘virtual office’ concept is made to work well here – keep up the good work”.

Earlsdon Marketing & Business Services Limited – Jon Sharp

“I would like to congratulate you and your team on the excellent service you have provided my company since we relocated to the Quadrant Business Centre.  Your team is friendly and helpful. All requests from my company have been dealt with in a professional and timely manner, thank you”.

Umbrella Personnel – Dean Davies

“We would like to thank you for all your assistance and support during our time at the Quadrant.  My business started very small here at the Quadrant and has now grown and is expanding rapidly more than I anticipated.  Thank you for your helping me to start.  The Quadrant has been great and we will miss everyone here and the excellent service.  It is going to be a learning curve being out in the big bad world.  I have learnt so much here at the Quadrant and I would like to commend you on your excellent service and cleanliness.  I have revamped the toilets where we are going and made them more presentable something you take for granted at the Quadrant.  Thank you Dawn and may God bless you abundantly.  I wish you all the best in your business and your personal life.  Please pass on my sincere thanks to the team and we have a small treat for them that we will deliver on Monday.”

RBM Solicitors – Rumbi Bvunzawabaya

“As I have mentioned before the service at the Quadrant Business Centre is first class and I would like to take the opportunity of thanking all the team for the help they have given me over the last year.”

Choice Business Finance – Paul Grizzell

“I was really impressed with your facilities and intend using them for meetings we might have in the future.”

Learning & Skills Council – Annie Hall

 

“The feedback from the President's visit was very positive and I would like to thank you again for all your help with the afternoon and for making it all go very smoothly.” 

RICS – Carole Conway

Dear Dawn
“Thank you for making the meeting room so pleasant for us, our delegates were very impressed with having the orange squash, water and chocolate bars.”

National Federation of Plus Areas- Alison Jones

Dawn
“Thank you for the services of your business facility on 8th April 2008.  My colleagues who were at your offices all day were very satisfied with the service they received and the helpful attitude of your staff. Thank you also for arranging the services of Amanda during the day, and her subsequent work, which proved very helpful indeed.  Thank you again.”

Institute of Fire Engineers – John Judd

“My time at the Quadrant Business Centre has been great.  I have worked here for 6 years now and the friendly and helpful people have been second to none.

The old office was a great work space for those years, but the move to a bigger office has proved to be a great success and hassle free.  We have had a lot of visits from clients who have expressed it is a good working space for us.  The space we have now generates a good working environment as all three of us are able to be in the same office.”

Dixi Polytool – Sue Kew

“Can I thank you for all being so friendly and professional in the times I have used the facilities and thank you for accommodating me.”

CBT Consultancy – Brett Morrissey

Morning Dawn,
“Just a quick note to say thank you for the service provided over the last two days during our interview process.
I found your staff courteous, friendly, and accommodating.  The facilities and hospitality were exemplary, I will certainly be re-booking for my team meeting once recruitment has been completed.
Thanks also to yourself for the personal approach offered.  Nothing seemed too much trouble.”

Housing 21 – David O Neill

“Regarding feedback from the Modelling Meeting on 12th March it was all very good and positive.  People enjoyed the venue, the food and the excellent service they received.  Phil Cooke, the head of MI (who I was PA for) was highly impressed with you and requested that I should use you again and again for our offsite meetings.  I look forward to working with you again.”

Learning & Skills Council – Julie Cox

“Your approach to customer support was absolutely outstanding: we have never experienced such support before in all the venues we have used.  All the guys were extremely happy being with you and they would certainly be back the next time they have a requirement in Coventry.”

M2 Financial – Keizi Mullen

Hi to the Quadrant team,
“Just to say thank you very much for the 'Tea for Two' theme and the very scrumptious cakes we had.
were very, very tasty and finger licking good! My compliments to the cook.”  
Many thanks again

Joanna Chapman

Hi Dawn
“I am pleased to say the feedback from Thursday 28 meeting was very good, as I thought it would be. Stuart Vickers said he thought the room was very comfortable and spacious. The service you gave was very friendly, and you could not do enough to make the delegates feel more welcome. The delegates felt ‘very well looked after’. The feedback on the lunch was ‘very good, lovely food’.
Thank you for your superb, professional services. We are very much looking forward to using your services again in the near future”.

Learning & Skills Council – Julie Cox

Dawn introduced herself to Karl who is presenting to Whitefriars Housing Group this morning in the Boardroom.   He said he was very impressed.   He said that of all the conference and training venues he goes to, which is a lot, he has not seen such attention to what we provide for our guests.   He was very impressed with the welcome greeting on the Top Sheet of our place setting.  
He said delegates usually only get a pencil…

Whitefriars Housing Group

“As always the facilities exceeded expectation – many thanks”.

Choice Business Finance – Paul Grizzell

“Thanks, you met all of our needs it was a pleasant experience and a warm welcome was very nice.  The meeting room was to an excellent standard and the chocolates and biscuits were good too.  We will be holding many more meetings with you in the near future and I look forward to seeing you all again.”

Online Hosters – Graham Case

“The facilities you provided were very good and the staff were all helpful and all our expectations were exceeded – Thank you very much.”

Altinity Limited – Duncan Ferguson

“We were very pleased with the way the main room and the smaller room, for refreshments, were set up for us.”

Newsome Vaughan – Carole Barrick

“The room set up was very well presented and many of us enjoyed the chocolates which were left for us!”

Buller Jefferies – Kiran Gakhal

“This decision is by no means a reflection on your services.  Hamlin Knight has extensive plans for our Coventry office, which include expansion into the size of office that The Quadrant cannot offer us.  I would like to take this opportunity to thank you and your staff for accommodating us so well over the past eight years and wish you every success for the future.”

Hamlin Knight – Tammie Longden

“Moving into The Quadrant was quick and simple, with everything sorted out within 24 hours of the first phone call. The staff are extremely helpful, and everything has been set up as I need it. The office is in a superb location, right in the centre of Coventry, and within easy walking distance of the station.”

Flightmapping – James Avery

“Just a quick note to thank you all for your help and hard work towards our recent customer day.  We are extremely pleased with how the day went and your efforts to make the day run as smoothly as possible.  You all went above and beyond the call of duty and we look forward to hosting our next event in your excellent facilities.”

Glo Professional - Cheryl Owens

”I would like to thank you for all the support you have given me over the last three years. The Company has moved on considerably since I arrived here and that’s in no small part to the facilities and staff at the Quadrant.”

Retail Transport – Dave Hughes

“You provide well maintained office accommodation with superb, modern furniture.  The Quadrant team are intuitive, helpful and most importantly make you feel like you are the only Company they look after.”

Toryen Recruitment – Joanna McEvoy

“As Autumn approached in 2005, I realized that my office base was clearly not meeting the needs that I required.  During that time, I had the occasion to meet with Dawn Grinham of The Quadrant Business Centre.  I mentioned to Dawn that it was imperative to find a new home for my business, rapidly; the present climate in my existing office had become stifling. 
Dawn had arranged a viewing of The Quadrant Business Centre on a Sunday afternoon, and had already selected the perfect size office for Aspire Vehicle Lease.  I moved in, with Dawn’s enthusiastic help, within 3 days!  The consideration to detail and care, I soon realized, is the hallmark of Dawn Grinham and her exceptionally attentive staff.  Indeed, it is the attention to detail and Dawn’s ever obliging team, which I am sure, was the catalyst for her winning the award of Business Centre of the Year 2005.
My own visitors and customers have all commented on the superb facilities provided, including the meeting rooms and premier Boardroom.  One of my female customers was very taken with the ladies’ washroom; particularly the flower display, and cleanliness of the floors and basins.
Thank you, Dawn and staff, for making me feel a valued client.  Importantly, your value is reflected from me, to my visitors.”

Aspire Vehicle Lease – Paul Jackson

“At the Quadrant I always create the right impression, and eliminate the pre-meeting costs, stress and hassle.”

David Lloyd Group – Julia Wright

“I am delighted that the decision to meet in your exceptional meeting rooms instead of my regular office went down so well with my business partner.  Really made a difference to the meeting, so much so that my business partner clearly appreciated the effort and attention to detail.  Thanks again.”

Axoria – James Lyon

“We located our new law firm to The Quadrant Business Centre.  We have grown considerably and required additional office space and support services.  The responsive and professional approach of the Business Centre at each stage of our growth has ensured we have remained here.”

Millerchip Murray Solicitors – Steve Millerchip

“FW Recruitment has been a client of the Quadrant Business Centre for 5 years and in that time we have significantly grown our business in providing highly successful recruitment personnel.  The office central location is superb, the facilities are exactly what we need, but it is the staff that makes the real difference – supportive, friendly and responsive – qualities that enable organisations at The Quadrant Business Centre to get on with the task of making the best of their business.”

FW Recruitment – Jeannette Fitter and Anne Warboys

“I recently needed to set up a meeting with a very important client who was going to be in Coventry whilst down from Edinburgh on business.  I called Ian and explained what I needed and when I needed to do it and he came up trumps.  I arrived 45 minutes before my client to find that:
2 parking spaces has been reserved for us.  The receptionist had been briefed and was very welcoming.  Tea, coffee cold drinks and biscuits were available as soon as we walked in.  One of the Quadrants meeting room’s was all ready for us.  Ian even provided me with the use of his own notebook PC (mine had decided to die on me).  The meeting went very well and my client commented on how good he thought the Quadrant facilities and hospitality was.  Ian showed me around the facilities and I have to say I was very impressed.  I would suggest that if you need permanent office space or the need to arrange a one-off meeting in Coventry that you should contact Ian.  You won’t be disappointed.”

Network 2 Connect – Geoff Cox

“The Quadrant is like a breath of fresh air, being professional is more than a word, they ensure that you aren’t distracted and that your customer experience is at the top of the agenda.”

Ikon Business Solutions – Ivan Vickers

“The National Care Forum have been tenants of the Quadrant Business Centre for almost three years. The central location is superb and there are good facilities and administrative services available.  However it is the staff that make the real difference – supportive, friendly and responsive – qualities that enable organisations at the QBC to get on with the task of making the best of their business.”

National Care Forum – Des Kelly

“I am writing to you on behalf of the Coventry BRE Networking group and my business to commend and thank you for the use of your staff and facilities over the past few years.  Your business has gone out of the way and have made every effort to make our time as a growing networking group professional and pleasant. We have been a demanding group of individuals and businesses and it’s nice to see a business that prides itself on customer service. As a business advisor I come across many businesses that pretend to care about their customers and on occasion talk a good talk, but do not deliver the goods.  The Quadrant Business Centre however, is like a breath of fresh air in that you are focussed and the customer experience is at the top of your agenda. With this I would like to wish you every success in the future and I am confident that it will be a bright and profitable one. Keep up the good work and I look forward to continuing working relationship.”

Ikon Business Solutions – Ivan Vickers

“We have been clients of the Quadrant Business centre for 6 years, initially as occupants of two offices and latterly as a business address and utilizing the relevant services in particular the telephone answering and messaging systems.  We are a commercial property Company with around 40 tenants in different properties of the Midlands  they call on us for various matters but the nature of the business is such that most calls are of a relatively serious nature, for example, “the alarm is going off” or “ the lift is stuck”,  we can say that all our messages are always dealt with quickly, courteously and efficiently.  In addition the general demeanour of everyone is exemplary, there is always a smile, always a willingness to help and always a positive attitude in that “yes we can do that, help you with this” is the reply to a question.  Also the little things help.  Reception will help with a car park for 5 minutes if they can, take delivery of larger than average parcels (way beyond the call of duty sometimes) and there is always a tea and coffee available if wanted.  Our clients who call or telephone can never believe it is not our very own operation. Well done and thank you!!!”

Quinton Securities – Tom Commander

“I would like to say how absolutely delighted I was at the finishing touches you gave to the room when I arrived to interview my candidates.  Everything was professional and welcoming and your service to me, as a client, was exceptional as always.  I would have no hesitation in using your rooms again and referring you to any associates.”

The Agency – Bernie Albrighton

“Dawn, I would like to thank you and your team for the considerable support and assistance over the 7 years that Benchmark have occupied (several) office within your Award Winning Business Centre.  Benchmark Recruitment are now in a situation where a move into our own premises is necessary in order for us to grow further as a business, we are grateful for your contribution as an extension of our business in helping us to reach this stage.  It will be a wrench for us all when we leave, however, I am sure it will not be the last we will see of you.”

Benchmark Recruitment – Les Ellison

Quote on winning the Business Centre of the Year Award 2005
“You are so the best ones!  Many congrats for your award!!! And you are so gorgeous on the picture (as usual).  Why did we leave you?  We are so horrible!”
Type 3 - Kamal Bounouara,

Quote on winning the Business Centre of the Year Award 2005

“Congratulations! Winners of the Business Centre of the Year 2005 and justifiably so.  The nominations that were submitted in your favour clearly illustrated that you and your team display a very high level of innovative professionalism and that you are completely in tune with your clients.”

BCA  - Richard Boon

Quote on winning the Business Centre of the Year Award 2005
“Well Done! I have to say whenever I visit the Quadrant Business Centre I am made to feel like I am the only occupant and have always found the visit a friendly one with everyone appearing to be pleased to see me and always very helpful.”

Associate Management Services – Alan Craddock

Quote on winning the Business Centre of the Year Award 2005
“Bloody Hell! Fantastic and very much deserved.”

Quinton Securities – Tom Commander

Quote on winning the Business Centre of the Year Award 2005
“I hope you thoroughly enjoy the feeling of successful achievement you clearly deserve.  Isn’t it fantastic when you get that ‘well done’ feedback, whether it’s from individuals, award ceremonies or the universe.  Bring it on I say.”

Dare To Live The Dream Lifestyle – Anne Wilkinson

Quote on winning the Business Centre of the Year Award 2005
“Congratulations Dawn – about time!! The Quadrant Business Centre is certainly the jewel in the crown.”

Office Free Find – Rosanna Lloyd

Quote on winning the Business Centre of the Year Award 2005
“Maureen and I had a fantastic night on Friday.  Your acceptance speech was great and whilst you may have not felt like this at the time – you looked calm, collected and highly professional.  You’re truly now out of your comfort zone but in a nice and relaxed way where everything is possible and achievable.  Congratulations to you and your team on becoming the UK’s Business Centre of the Year 2005.  No mean feat”.

Business Centre Partners – Martin Lloyd

Quote on winning the Business Centre of the Year Award 2005
“You have worked long and hard and deserve the result.”

Quinton Securities – Alan Craddock

“We write to express our sincere thanks for your commitment and standards of excellence, which in turn makes our company look as good.  Not only do you provide well maintained office accommodation with superb, modern furniture.  Your seminar rooms and boardrooms are ideally sized  and well maintained to suit almost any industry requiring a quiet interview room.”

Toryen Recruitment – Deborah Stock

Dawn, “I would like to express my sincere thanks to you and your staff for the friendly and professional way you have greeted and assisted us during our stay in the Quadrant Business Centre.  The ladies on reception have been a pleasure to work with, and they have always made me feel very welcome when I have visited.  I would also ask if you could pass on my gratitude to you cleaning and maintenance staff, as again nothing was too much trouble.”

Heales Medical Limited – Hilary Shuker

“With the office cleared and the keys handed back, I would just like to reflect back on my time at the Quadrant Business Centre.  Throughout our stay of well over two years, the whole team has been really excellent.  You have all provided JFMG’s satellite office with a highly professional presence in the Midlands.  It was always a pleasure for Simon and I to work at QBC and we often commented on the high standards and the happy atmosphere that you all created.  Indeed, I cannot think of a single occasion when anyone appeared “below – par” or let their workload or other pressures take the edge of a cheery greeting.  That is truly remarkable.  Our visitors and staff from London (especially Ron) also appreciated your professional service and you have set a standard of service that we struggle to meet ourselves.  Even as I was clearing down the office as a soon to be ex – client nothing was too much trouble – thank you John!  With very best wishes to you all: you are a credit to yourselves and to the QBC.”

JFMG – Paul Gill

“ I wanted to take a few moments to thank you for your support during my time here at The Quadrant Business Centre.  You have all provided an excellent service whether this has been in terms of meeting and greeting visitors or answering calls on our behalf.  In addition to any queries \ questions that I have had these have always been dealt with in an efficient and professional manner.  However, perhaps what I have most enjoyed is the genuine warmth and friendliness that seems to never waver.  At times when you’re having a bad day it’s nice to step out of the office and find a smiling face!!!  Anyway, I’m confident our paths will continue to cross at least in the next few months and certainly if I have the opportunity I will certainly have no hesitation in recommending the Quadrant to people in the future.”

Leading Position – Ian Turley